Get in touch

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Customer support

South Africa
0860 200 911
Outside South Africa
+27 21 180 3566

Call centre hours

7:30am to 6pm (5pm on Fridays)
Weekends & public holidays:
where to find us

Virgin Active HQ

1st Floor, MontClare Place cnr Main Road & Campground Street Claremont Cape Town 7708

Closes 9pm

Virgin Active for businesses

Speak to corporate sales to get customised Virgin Active solutions that serve your business and teams.

Health and safety

We strive to create an environment that is free of hazards and risks at all times. Please reach out to us for any health and safety concerns. *Reserved for security concerns only.

frequently asked questions

Got questions?
We’ve got the answers.

From memberships and holiday clubs to timetables and customer service, we’ve collated some of our most frequently asked questions and their answers.