Wow, over the last few months I have received hundreds of e-mails, which is fantastic, thank you!
I am sure you will appreciate, due to the large volumes of mails; whilst reading them, I am not able to reply to each e-mail personally. I have therefore asked that my senior team assist me in getting back to you. Jacqui and Chanelle will ensure you receive our response to all your suggestions, ideas and concerns, so please keep them coming!

Thank you for your time in helping us
make your experience with Virgin Active
a better one.